Privacy Policy

Your privacy matters. This Privacy Policy explains how AI Workforce OS Platform ("we", "our", or "us") collects, uses, and protects personal information in connection with our websites, products, and services.

Information We Collect

• Account data: name, email, company details you provide when creating an account.
• Usage data: product interactions, device/browser metadata, diagnostics, and performance data.
• Workspace content: chat transcripts, role configuration, uploaded knowledge, generated artifacts, and execution metadata (e.g., tool usage, run status, timestamps).
• Integrations: limited data from connected systems necessary to perform requested actions.

How We Use Information

• Provide, operate, and improve our products and services.
• Personalize experiences and surface relevant features.
• Secure our platform, detect abuse, and comply with legal obligations.
• Communicate about updates, security notices, and support.

How Information Is Shared

• With subprocessors/service providers that help us run the service.
• With integration providers only when you explicitly connect and authorize those systems.
• When required for legal compliance, fraud prevention, or protection of rights.

We disclose data through controlled API access and encrypted transport. Access is role-restricted and logged for operational traceability.

Legal bases

Depending on context, we process data under one or more legal bases such as performance of contract, legitimate interests, legal obligations, or consent where required.

AI Processing

When you use an AI teammate, we may send portions of your inputs, workspace context, and relevant integration data to an AI model provider to generate outputs. We minimize what is sent to what is necessary to complete your request, and we enforce platform guardrails to prevent overclaiming and to require approvals for high-risk actions.

Data Security

We implement administrative, technical, and organizational safeguards to protect your information. This includes access controls, transport encryption, and monitored infrastructure. Access is restricted on a need-to-know basis and logged for auditability.

Data Retention

We retain data only as long as necessary for the purposes outlined here or as required by law. You can request deletion of your account data via support.

Subprocessors

We use third-party service providers to operate the Service (for example, model providers and secrets management). See our Subprocessors page for the current list.

International Transfers

Where cross-border transfers occur, we use appropriate safeguards consistent with applicable regulations (e.g., SCCs where required).

Your Rights

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Data portability where applicable.
• Withdraw consent where processing relies on consent.

Children

The service is intended for business and professional use and is not directed to children.

Contact

For privacy questions or requests, contact: support@zephmatrix.ai. Full business contact details are available on /contact.