Support

Get help with setup, billing, integrations, and troubleshooting.

Create a support request

If you already have a ZephMatrix account, the fastest way to get help is through the in-product support inbox.

Sign in and open a ticket in Dashboard → Support.

Contact

Email support

Best-effort support via email. Include relevant IDs (workspace, role, conversation, run) if available.

support@zephmatrix.ai

Security

Report security issues and vulnerabilities.

Email
security@zephmatrix.ai
Business contact details
ZephMatrix Private Limited
#11, 1st Cross, HSR Dream Layout
Bommanahalli
Bengaluru, Karnataka 560068, India

For terms, privacy, and processor disclosures, visit the Legal center. For refunds and cancellations, see Cancellation & Refund Policy. Full business contact details are available on /contact. Product documentation is available in Getting Started, API docs, and Roles docs.